The Board of Directors is sharing the following message from Pennichuck Water:
I want to apologize for the lack of communication with you and Kessler Farms regarding the discolored water issues you have been experiencing since last Thursday. The issue originated with ongoing construction activities on and off of Manchester Road & Tinker Road and we thought we had the situation under control on Friday. Obviously that is not the case and we will be performing extensive flushing activities tonight 9/30/19 and tomorrow 10/1/19 from 11pm – 5am to minimize the potential for discolored water. We have updated the main page of our website with the information below and a link to a map of the locations that may be effected:
Due to ongoing construction activities in northwest Nashua and parts of Amherst, some customers may experience intermittent periods of discolored water. Please click here to review a map of the area. Customers experiencing discolored water are encouraged to contact Customer Service at 800-553-5191 to report the occurrence. Information provided by our customers is helpful as we respond to alleviate the discoloration. To minimize the potential for discolored water as construction work continues over the next several weeks, Pennichuck crews will be performing flushing activities during the evening hours of Monday, September 30th and Tuesday, October 1st between the hours of 11 PM and 5 AM in limited areas of the northwest Nashua and Amherst water system. Additional flushing may be necessary. This message will be updated accordingly if additional flushing is necessary.
We currently have technicians in the field clearing discolored water at 64-74 Lochmere and will do so until it is cleared. I want to emphasize that although the water is discolored, it is safe to drink and wash with. We are tracking all calls for discolored water, so is important that anyone experiencing discolored water contact our Customer Service Dept. at 800-553-5191 and they will forward that information to my department for dispatch. I will update you both personally in the morning but feel free to reach out to me directly on my cell phone if you have any questions.
Sincerely,
Alan Brown
Distribution Manager
Pennichuck Water